Is the hospital's information about the services it can provide (brochure, website, etc.) appropriate?

Is the level of accuracy and speed of personnel in performing assigned tasks acceptable?

Is the speed of hospital staff in responding to correspondence and requests appropriate?

Is the level of capability, composition, number, and qualification of the hospital staff acceptable in the field of the desired services?

Does our hospital staff treat patients appropriately?

How well do our services meet your expectations?

Is our hospital easily accessible to you?

Is the hospital flexible enough to accommodate your requests?

How interested are you in returning to our hospital?

How was the response time of our personnel to your request?

In your opinion, how does the tariff for the services provided by our hospital compare to other competitors?

To what extent does your satisfaction level with receiving services motivate you to recommend us to other friends/companies/colleagues?

Was the neatness and social conduct of the personnel satisfactory?