Frequently Asked Questions
  • Is online appointment booking available?

    Yes. Through the online appointment system, you can choose your preferred doctor and reserve your visit time.

  • Are specialist doctors actively present in all fields?

    Yes, in most cases

  • What amenities does the hospital provide?

    The amenities include a cafeteria, mobile charging station, mosque, wireless internet, ATMs and branches of Tejarat and Saderat banks, an electric shuttle, a multi‑level parking garage, and a taxi station.

  • Is the emergency department operating 24 hours a day?

    Yes. The emergency department operates 24 hours a day, with specialist doctors and nurses available to provide services.

  • How much does a natural birth or C-section cost?

    For information regarding costs and service details, please visit the ‘Pricing’ section under ‘Patient Guide’

  • If I have supplemental insurance, why must I pay the consultation fee when booking online?

    When booking online, the full visit fee is charged based on the insurance type or the self-pay rate. For insurance plans with 100% coverage, a deposit equal to 25% of the self-pay fee is collected, which will be refunded after the patient attends the appointment and is examined by the physician. In the event of a no-show, the deposited amount will be refunded after deducting a penalty equivalent to 25% of the self-pay visit fee.