Access routes to Razavi Hospital

Hospital address: Khorasan Razavi – Mashhad – Azadi Highway – After Ghaem Bridge – Razavi Superspecialty Hospital

How to get there by public transportation

You can reach Razavi Hospital by bus, taxi, and private car

Bus lines:

Route number 1 : At Azadi Terminal Station, take bus line 203 – Get off at the Meraj/Azadi terminal and after passing 7 stops, get off the bus at the Imam Hadi (AS) first stop. Then walk about 400 meters towards your destination.

Taxi and private car lines:

Route number 1: Head north from Azadi Square. After crossing the Esteghlal Bridge, head towards the vertical non-level bridge. After crossing the Ghaem Bridge, after about 400 meters, take the first exit on the right.

 How to get there from the airport 

Route number 1: You can use the private taxi lines at the airport and go to Razavi Hospital.

Route number 2: You can go there via bus lines.

Axis One: Receiving proper health services is the patient's right.

The provision of health services must:

• Be worthy of human dignity and respectful of cultural and religious values and beliefs.
• Be based on honesty, fairness, courtesy, and accompanied by kindness.
• Be free from any discrimination, including ethnic, cultural, religious, type of illness, or gender.
• Be based on up-to-date scientific knowledge.
• Be based on prioritizing the patient’s interests.
• The distribution of health resources must be based on patient safety, justice, and patients' treatment priorities.
• Be based on the coordination of all aspects of care including prevention, diagnosis, treatment, and rehabilitation.
• Be accompanied by the provision of all basic and essential welfare facilities and free from imposing unnecessary pain, suffering, and limitations.
• Have special attention to the rights of vulnerable groups in society, including children, pregnant women, the elderly, psychiatric patients, prisoners, people with mental and physical disabilities, and individuals without guardians.
• Be provided in the shortest possible time and with respect for the patient’s time.
• Consider variables such as language, age, and gender of the recipients of the service.
• In essential and emergency care, be provided regardless of cost coverage. In non-emergency (elective) cases, it should be based on defined regulations.
• In essential and emergency care, if it is not possible to provide appropriate services, after providing the necessary care and required explanations, arrangements must be made for the transfer of the patient to an equipped unit.
• In the final stages of life, when the disease is irreversible and the patient’s death is imminent, services must be provided with the aim of maintaining comfort. Comfort means reducing the patient’s pain and suffering and attending to their psychological, social, spiritual, and emotional needs and those of their family during the end-of-life period. A dying patient has the right to be accompanied by a person of their choice in their final moments.

Axis Two: Information must be provided to the patient properly and sufficiently.

The content of the information must include the following:

• The provisions of the Patient Rights Charter at the time of admission.
• The predictable regulations and costs of the hospital, including medical and non-medical services, insurance rules, and the introduction of support systems at the time of admission.
• The name, responsibility, and professional rank of the medical team members responsible for care, including the doctor, nurse, and their professional relations with each other.
• Diagnostic and treatment methods, the strengths and weaknesses of each method, their possible side effects, disease diagnosis, prognosis, complications, and all information affecting the patient’s decision-making process.
• How to access the attending physician and the main members of the medical team during treatment.
• All actions that have a research nature.
• Providing the necessary training for continuing treatment.

The method of providing information must be as follows:

• Information must be provided at an appropriate time and in proportion to the patient's condition, including anxiety and pain, and their individual characteristics such as language, education, and comprehension, unless:
• The delay in starting treatment due to providing the above information causes harm to the patient. (In this case, the transfer of information must be done at the first appropriate time after the necessary action.)
• The patient, despite being informed of the right to receive information, refuses it. In this case, the patient’s wish must be respected unless the lack of information puts the patient or others at serious risk.
• The patient can access all the information recorded in their medical file, receive a copy of it, and request the correction of errors recorded in it.

Axis Three: The patient's right to choose and make free decisions in receiving health services must be respected.

The scope of choice and decision-making includes the following:

• The choice of the attending physician and the health service provider within the framework of regulations.
• Selecting and consulting a second doctor as a consultant.
• Participation or non-participation in any research with assurance that their decision will not affect the continuation and manner of receiving health services.
• Accepting or rejecting proposed treatments after being informed of the possible consequences of accepting or refusing them, except in cases of suicide or when refusing treatment puts another person at serious risk.
• The patient’s prior statement of opinion about future treatment actions when they have decision-making capacity must be recorded and considered as a guide for medical actions when they lack decision-making capacity, in compliance with legal regulations by health service providers and the substitute decision-maker.
• – The conditions of choice and decision-making include the following:
• The patient's choice and decision must be free and informed, based on receiving sufficient and comprehensive information (mentioned in the second axis).
• After providing information, sufficient and appropriate time must be given to the patient to decide and choose.

Axis Four: The provision of health services must be based on respect for the patient's privacy (the right to solitude) and the principle of confidentiality.

• Respecting the principle of confidentiality regarding all patient-related information is mandatory unless the law provides an exception.
• At all stages of care, including diagnosis and treatment, the patient’s privacy must be respected. Therefore, all necessary facilities must be provided to ensure the patient’s privacy.
• Only the patient, the treatment team, individuals authorized by the patient, and those permitted by law can access the information.
• The patient has the right to have a trusted person accompany them during diagnostic stages, including examinations. The presence of one parent alongside a child at all stages of treatment is the child’s right unless this contradicts medical necessity.

Axis Five: Access to an efficient complaints handling system is the patient’s right.

• Every patient has the right, in case of claiming a violation of their rights as stated in this charter, to file a complaint with the competent authorities without any disruption in the quality of receiving health services.
• Patients have the right to be informed about the handling process and the results of their complaint.
• Damages caused by the error of health service providers must be compensated according to regulations after review and confirmation, in the shortest possible time.

• In order to obtain a birth certificate for a newborn, the parents' ID cards must be submitted to the delivery block (maternity ward).
• If you have any problems or questions about breastfeeding, you can visit the neonatal clinic located on the ground floor (polyclinic) every day from 5:00 PM to 3:00 PM.
• To vaccinate your baby, visit the clinic's vaccination room on Saturday and Tuesday mornings.
• The free training class for pregnant mothers is being held at the hospital. Each course is two months long and there is one session per week. At the end, you will receive an educational booklet and a visit to the delivery block.

If a companion is needed, a companion card must be provided upon admission.

One companion is allowed to accompany the patient in the ward, but no more than one person is allowed.

Changing the patient's companion is allowed until 12:30 PM, otherwise it is not possible.

The hospital will only provide lunch and dinner for one companion. If you need additional food, you can go to the restaurant on the 1st floor to prepare chips and eat.

There is a sofa in the room for companions, which can be converted into a bed by pulling the relevant latches.

The hospital's visiting hours are daily from 2:30 PM to 6:00 PM.

The visiting hours in the special wards (CCU - POST PCI) are daily from 3:00 PM to 4:00 PM. And the POST ICU is daily from 3:00 PM to 5:30 PM. The number of visitors to the special wards is limited. Visits to the special wards must be coordinated with the Takrim Unit personnel.

Children under 12 years of age are prohibited from entering the hospital.

Bringing natural flowers with roots to the hospital is prohibited.

To enter the hospital from 7:30 PM to 6:00 AM, you can only enter through the emergency and nuclear medicine doors.

It is essential that online appointments are made only with the patient's details and information (any changes, transfers or refunds are not possible).
Currently, online appointments are not possible for foreign nationals and newborns who do not have a national ID.
When registering an online appointment, 25% of the free visit fee will be deducted from your account, and the remaining amount will be charged for the time you are in the hospital.
If you have insurance, it is mandatory to present the patient's insurance book and if you do not have insurance, it is mandatory to present the patient's national card to the hospital fund.
Please check your appointment again 24 hours before visiting the hospital after registering for an online appointment at Razavi Hospital.
If the doctor is not present at the clinic at the scheduled time, you will be notified via SMS and you can directly contact the hospital clinic fund to get a refund for the visit fee.
If you do not show up at the scheduled time for which you have made an appointment, your appointment will be canceled and your payment will not be refunded.

It should be noted that online appointment scheduling is not possible from 11:15 PM to 12:15 AM.
Please use Chrome or Firefox browsers to perform appointment scheduling operations.

Qasr Al-Diyafa Hotel Mashhad

Address: Mashhad, Holy Shrine, Hedayat Courtyard, Qasr Al-Diyafa Hotel

About Qasr Al-Diyafa Hotel Mashhad

Qasr Al-Diyafa Hotel Imam Reza (AS) is ready to serve foreign guests with the most extensive facilities. Reservations for Iranian guests are not possible at this hotel.

Check-in time 2:00 PM

Check-out time 2:00 PM

Distance to the airport: 20 minutes by car

Distance to the shrine: 5 meters

Request a reservation via the website:Qasr-ol-Ziyafeh Hotel Mashhad

Homa Hotel 2

Homay Hotel Mashhad, Khayyam Boulevard – Janbaz Boulevard.

The five-star and luxurious Homa Hotel in Mashhad, in a quiet area and a vast and lush park, brings you a selection of the most decorated suites and banquet halls in the form of a luxurious complex. The unique location of Homa Hotel allows easy and quick access to the various attractions of the holy city of Mashhad, whether during holidays and religious occasions, or on business and commercial trips. In all the luxurious rooms and suites of the hotel, we have combined classic and modern furniture and decoration and comfortable facilities in the most beautiful way possible to provide you with a warm, intimate space and a memorable stay and pilgrimage. By staying in this large and magnificent hotel, you will feel the grandeur and splendor of Iran, the world of Islam and the holy shrine of Imam Reza, along with the cultural and historical attractions of Mashhad. Our pride in providing the best modern hotel services, combined with the long tradition of Iranian hospitality, is with you… We are looking forward to seeing you.

Location

Homay Hotel Mashhad is located a short distance from the shops of Boulevard Sajad and Proma Shopping Center, and the hotel's location provides quick and easy access to Malek Abad Boulevard and various points of the holy city of Mashhad.

Special facilities

Indoor swimming pool, poolside buffet, steam sauna, jacuzzi, gym, chess board, tennis court, dedicated parking, shopping center inside the hotel, men's hair salon, children's amusement park, free transportation to the shrine of Imam Reza (AS) according to the hotel's special schedule. 

Distance from important tourist centers 

Shopping centers (Boulevard Sajad, Proma Shopping Center and ...) near the hotel, Almas Shargh Shopping Center 4 km northwest, Imam Reza Holy Shrine 6 km southeast, Harunieh Dome 24 km south, Ferdowsi Mausoleum 25 km north, Nader Shah Afshar Mausoleum 6 km southeast, Sangi Mountain Park 5 km south and Golestan Dam 16 km west, Torqaba 22 km west, Akhlamad Waterfall 45 km west, Shandiz 50 km northwest, Directions 

From Mashhad International Airport, continue on Kalantari Boulevard towards the northwest of Mashhad. After passing Jihad and Television Square, the street name changes to Montazeri Boulevard. In Palestine Square, turn left onto Malik Abad Boulevard and continue straight until you reach the Khayyam intersection, turn right and then onto Janbaz Boulevard. We are waiting for you on the right. 

From Mashhad Railway Station, continue on Shahid Kamyab Boulevard towards the west of Mashhad. After passing several traffic lights and various squares in a straight line, you will reach Khayyam Boulevard. The second light on your left is Ferdowsi Boulevard. Continuing on Ferdowsi Boulevard, you will reach Janbaz Square. Turn left (Janbaz Boulevard). We are on your left.

Distance from passenger transportation centers

From Mashhad International Airport - 20 minutes

From the railway station - 10 minutes

24-hour taxi service with a fixed tariff on site

Local information

Homa Hotel is located in the northwest of Mashhad, a short distance from the shopping centers of Bolvar Sajad and Proma.

Zip code 91877, PO box 1144- 91775

Telephone: 9- 37611001 (9851+)

37610033 (9851+)

37688859 (9851+)

37172 (9851+)

Toos Tourist Hotel (4 stars) 

Address: Mashhad, Azadi Highway after Ghaem Bridge, next to Razavi Hospital – For more information, visit the hotel website.

You can purchase an internet account from the hospital cash desk located in the first floor of the Phase 1 building next to the Tejarat Bank branch.
1- To connect to the hospital's wireless network, first turn on your system's wireless. Click on the RazaviHospital option and select the Connect option. At this point, your system will start connecting to the hospital's wireless network. Then please wait.
2- After connecting, open your internet browser.
3- On the browser page, click on “Login” and enter “Password”.
4- After entering the information in the above section and clicking on the “OK” option You will have access to the internet.

Note: You can use the internet in the hospital lobby and in the corridors of the floors (1, 2, and 3) of the Phase One building, as well as in all floors and sections of the Phase Two building.

Parking: The designated parking space for visitors is in the parking lot next to the store and the parking lot of the guardhouse.

Prayer Room: The main prayer room of the hospital is inside the area in front of the lobby door. There is a public prayer room on all floors of the hospital. However, prayer rugs, prayer stones, and tayammum stones are available in all rooms, and the qibla is installed on the ceiling of the room.

Shop and Buffet: It is located behind the staff parking lot. It is open every day except holidays from 7:30 am to 19:30 pm.

Bakery: It is located behind the staff parking lot. It is open every day except holidays from 7:30 am to 19:30 pm.

Taxi Service : The Razavi Hospital telephone agency with extension number 4575 is ready to serve you dear ones around the clock.

Free service: To facilitate the travel of patients from the road door to the hospital building, there is a free service.

Bank Refah: For the convenience of patients, the Tejarat Bank branch is located in the clinic reception area and is available from 07:30 to 13:30. Tejarat Bank: For the convenience of patients, the Tejarat Bank branch is located in the lobby of Phase 2 and is available from 07:30 to 13:30 and in the afternoon from 15:30 to 17:00.

ATM: Tejarat Bank ATM (Phase 1 building located in the clinic hall and the central reception hall and in the basement and in Phase 2 building located on the ground floor)

Sepah Bank ATM (Phase 1 building, clinic hall), Bank Melli ATM (Phase 1 building, clinic hall), Bank Keshavarzi ATM (Phase 1 building, emergency room)

Public telephone: Free and card-operated telephone for the convenience of our valued visitors, entrance and emergency room and next to the kindergarten – Phase 1 building, reception hall and emergency room

Printing and reproduction: Ground floor, Phase 2 hospital, opposite the nursing office

Access routes to Razavi Hospital

Hospital address: Khorasan Razavi – Mashhad – Azadi Highway – After Ghaem Bridge – Razavi Superspecialty Hospital

How to get there by public transportation

You can reach Razavi Hospital by bus, taxi, and private car

Bus lines:

Route number 1 : At Azadi Terminal Station, take bus line 203 – Get off at the Meraj/Azadi terminal and after passing 7 stops, get off the bus at the Imam Hadi (AS) first stop. Then walk about 400 meters towards your destination.

Taxi and private car lines:

Route number 1: Head north from Azadi Square. After crossing the Esteghlal Bridge, head towards the vertical non-level bridge. After crossing the Ghaem Bridge, after about 400 meters, take the first exit on the right.

 How to get there from the airport 

Route number 1: You can use the private taxi lines at the airport and go to Razavi Hospital.

Route number 2: You can go there via bus lines.